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Spring Shredding Event 5/2 & 5/3
IS&T is happy to announce we will be hosting a "Spring Cleaning" shredding event. Similar to the event we host each October, you will be able to bring bulk amounts of paper to be shredded at the...
View ArticleRESOLVED: Wireless Network Degraded at 1047 Commonwealth Avenue
Incident Discovery Time: 06:00pm on 05/04/2017 Time of Resolution: 11:00am on 05/05/2017 Services Impacted: Wireless Network Description of Impact Wireless network service was degraded at 1047...
View ArticleRESOLVED: Problems Accessing Office 365 Portal
Incident Discovery Time: 04:00pm on 05/10/2017 Time of Resolution: 04:20pm on 05/10/2017 Services Impacted: E-mail - Exchange Description of Impact Clients attempting to access the Office 365 portal to...
View ArticleSome Mail Sent From Office 365 Outlook May Be Tagged As Spam
As a result of a policy by some Internet Service Providers (ISPs), e.g. Comcast and Verizon, mail you send from Office 365 Outlook while using these external ISPs may receive very high spam scores....
View ArticleBoston University and the WannaCry Ransomware Attack
You may have seen news of a widespread global ransomware attack. We want to make sure our community is aware of the details of the situation, how it affected Boston University, and what we should all...
View ArticleResolved: TurningPoint is unavailable.
Incident Discovery Time: 08:00am on 05/19/2017 Time of Resolution: 01:18pm on 05/19/2017 Services Impacted: Other - see description Description of Impact TurningPoint was unavailable. Clients couldn't...
View ArticleSCC Downtime – May 22 – 24, 2017
In order to perform the annual scheduled maintenance at the MGHPCC, there will be a full power outage at the site starting at 9:00am on Monday, May 22 and ending at 9:00am on Wednesday, May 24. This...
View ArticleResolved: Access to SharePoint Online and OneDrive are currently unavailable...
Incident Discovery Time: 09:30am on 05/29/2017 Time of Resolution: 09:00am on 06/01/2017 Services Impacted: Description of Impact Microsoft had posted advisories that access to SharePoint Online and...
View ArticleResolved: BU Guest wireless network is unavailable.
Incident Discovery Time: 08:30am on 05/30/2017 Time of Resolution: 09:30am on 05/30/2017 Services Impacted: Wireless Network Description of Impact BU Guest wireless network was unavailable. Full...
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